LiveTiles Knowledge Base
How can we help?
Service interruption - Resolved
The service interruption affecting LiveTiles Designer and Directory has been resolved and confirmed.
We will continue to monitor the situation to ensure stability.
2026-08-24 09:00 UTC - Issue has been identified
2026-08-24 09:30 UTC - Restorative actions in process
2026-08-24 10:30 UTC - Restorative actions still in process but dependent on actions from Microsoft
2026-08-24 12:00 UTC - Escalation and followup throughout the day
2026-08-25 06:00 UTC - Services still impacted by the service interruption
2026-08-25 08:00 UTC - Services are expected to be restored within 12 hours
2026-08-25 16:21 UTC - Services are restored. Designer is confirmed working again. Directory remains under observation.
2026-08-25 18:45 UTC - Directory is confirmed working again.
Affected regions: All regions
Status: Resolved (LiveTiles Designer) and (Directory)
An incident report will be provided within the next few days.
Thank you for your understanding and cooperation.
This page was last updated 2026-08-25 18:45 UTC