Modern Analytics Overview

LiveTiles Analytics can be used with Modern SharePoint sites to align with the functionality that was previously available in the Classic SharePoint experience. 

Compatibility 

Modern Analytics is compatible with Modern SharePoint, including the following scenarios:

1. Modern SP only
2. Modern SP with LiveTiles Page Designer V5 Modern installed
3. Modern SP with Wizdom installed; (this currently excludes: PowerPanel, Noticeboard and MegaMenu)

Installation

There are two different installation options when installing into a Modern SharePoint environment, tenant-wide or specific to a particular site collection.

Tenant-wide installation

We recommend always installing tenant-wide as it is a simpler process, and makes Analytics available to all sites in the tenant.

Prerequisites

1. User is a SharePoint Admin
2. Site is a Modern SharePoint site (step 6 during installation below)
3. Download the latest version of the installation package here.

Installation steps

1. An Admin uploads the package to the SharePoint Tenant App Catalog by going to the Office365 admin page > SharePoint admin page > More Features > Open under Apps > App Catalog > Apps for SharePoint;
2. For a tenant wide install, tick the checkbox for tenant wide deployment;
3. Hit deploy;
4. If applicable, go to API access in the SharePoint admin center. You can find this by following Office365 admin page > SharePoint admin page > Advanced > API access;
5. If applicable, approve the API access for LiveTiles Analytics to be found under pending requests;
6. Navigate to any site within the tenant (in the case of tenant wide deployment);
7. Via the Analytics drop-down menu, follow the steps to activate Analytics. This will include picking a data region. This is where Analytics will store all the data related to your environment. Ideally, this should be as close as possible as the region where the SharePoint environment is hosted.

Notes

• Steps 4 & 5 are only applicable in some scenarios, depending on configuration of the SharePoint environment.
• Step 5 will activate Analytics for all sites in the tenant as part of the tenant-wide installation.

Site installation

Note: We only recommend this installation flow, instead of tenant-wide, if there are particular sites that insights explicitly should NOT be captured for. In all other cases, we recommend tenant-wide installation.

Prerequisites

1. User is a SharePoint Admin
2. Site is a Modern SharePoint site (step 4 during installation below)
3. Download the latest version of the installation package here.

Installation steps

1. An Admin uploads the package to the SharePoint Tenant App Catalog
2. During the upload, leave the checkbox for tenant-wide installation unchecked
3. Hit deploy
4. If applicable, go to API access in the SharePoint admin center. You can find this by following Office365 admin page > SharePoint admin page > Advanced > API access;
5. For each site where Intelligence is to be installed, navigate to the Site Menu and hit 'Add App'
6. Navigate to the Analytics App which will be listed here based on the install from the Tenant App Catalog
7. Once installed, go to a page in the site and via the Analytics drop-down menu, follow the steps to activate Analytics. This will include picking a data region. This is where Analytics will store all the data related to your environment. Ideally, this should be as close as possible as the region where the SharePoint environment is hosted.

Collecting Data

Analytics does not collect data retroactively; upon logging in there will be no data available. It will be an average of two hours before you will be able to view page interaction stats.

Settings Menu

This link in the Analytics dropdown provides user management and settings for Intelligence. This feature is only available to Analytics Administrator users.

Users Tab

Modern Analytics handles user management differently to Analytics for classic SharePoint. Users can be added in the Settings menu, on the Users tab

Analytics users must be explicitly added here for access and come with two different levels of permissions.

• Administrator - Users who have full access to Analytics, including the Settings section
• Member - Users who have access to Analytics data, including Insights and Heatmap

Note: The difference here between the classic experience is that we no longer rely on the LiveTiles Owners and LiveTiles Designers user groups, that come as standard with a LiveTiles Page Designer for SharePoint installation. 

Settings Tab

The settings tab provides some detail specific to the Analytics installation. For example, the data region that was selected.

An Administrator is also able to deactivate Analytics for the site from here.