In this tutorial, you'll learn how to set up LiveTiles Reach to add value to your business, increase employee satisfaction and retention, and cover many other use cases.
Tip: If you would like to use our help with the introduction of LiveTiles Reach, we offer you our proven onboarding services and a seamless transition to our Customer Success program to increase user acceptance.
Structure and modules
Reach's comprehensive functionality makes publishing news, social posts, and structured content easy, and helps your employees connect and participate in communication. Thanks to its modular design, LiveTiles Reach always offers you exactly what you need. You can turn each module on/off and combine individually to create a variety of mobile communication and social sharing applications. The following LiveTiles Reach modules are currently available:
- News: better engage your employees by addressing them directly with corporate messages,
- Posts: let your employees connect themselves with social contributions,
- Pages: provide structured content and knowledge,
- People: grant access to skills and persons,
- Events: promote personal exchange and learning through personal contacts or through events and training
- Chat: offering people a reliable and user-centred alternative to shadow communications channels
Tip: If not all modules are visible in your LiveTiles Reach environment, you may have a limited subscription. Contact us to unlock more modules.
Navigation
You can switch back and forth between the individual modules via the main navigation at any time. In the LiveTiles Reach app, it is available via the hamburger menu, in the web version it is on the left.
Each module has its own sub-navigation, adapted to the contents of the module. In the news is navigated through the channels, in the pages about the hierarchy and in the events about different views.
The application and personal settings are also accessible via the main navigation.
Search and filter
LiveTiles Reach content can be searched per module, i.e. the search in the news only returns news content, while the search in the pages only affects page content. Search results can be further refined with filters. The following filters are available, where several filters can be combined:
- Channels
- Author
- Date
- Keywords
Editor environment
To create news, pages, and events, LiveTiles Reach provides an intuitive authoring environment that allows content to be easily edited and published. This provides authors with a good overview of their own content and tools to organize content and plan its publication:
All content has in common the content editor, in which text, images and videos can be filled into a template and the target groups, channels, keywords and other publication settings can be made in a few simple steps..
The editorial action plan lists News chronologically. The publication process is visualized using a simple red line: articles above the line are still in progress, while articles are already published. Events are planned in the same way.
Page hierarchies are maintained in page management and therefore automatically the navigation is also defined. Pages can be easily moved by drag and drop in the hierarchy.
Tip: If no or only a part of the authoring tools are visible in your LiveTiles Reach environment, you may not be authorized as an author or editor, or only in certain groups. Authoring tools appear only for the areas where you are authorized as either author, editor, or administrator.
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