With the following instructions and helpful questions, you can set up and start using LiveTiles Reach in your environment and for your needs in just a few steps.
1. Setting up channels:
In which structure is the distribution of information in your organization most useful? Think about how best to organize the content: by topics, organizational units, departments or specialties? Typical channels could be HR, general topics, marketing or IT news in a company. This makes content more relevant because it can be ensured at the time of collection that the target group is matched to the role and interests of the readers. All channels for the thematic grouping of news articles can be created via "Settings" in the menu item Channels. The channels can be arranged in the list to define the default sorting in which the channels are listed to the users.
2. Target Group Orientation:
In the same menu item of the channels you can define in the target group alignment which channels will be shown to new users when they start using LiveTiles Reach. Default and Mandatory Channels can be defined.
3. Groups:
What does the target audience look like? Who can see which news?LiveTiles Reach supports recipient-friendly communication thanks to groups. Users can only read and create articles in groups of which they are members. Create suitable groups in the menu item Groups. A possible division would be, for example, a group in which all employees are included ("Everyone") and additional groups for locations or departments:
4. Permissions:
Who is authorized to write and publish content? The roles determine what is possible within a group for the respective user. Manage the desired groups and associated roles in the menu item Groups under Settings. LiveTiles Reach offers the following authorization concept:- Readers can read articles, but have no access to authoring functions in the editing environment.
- Authors can create and edit articles, but do not have permission to publish them.
- Editors can do everything that authors can do and also publish news articles.
- Administrators can do everything that editors can do and in addition they can change the settings of their groups.
5. Branding:
The Corporate Design represents the most well-known component of a Corporate Identity and creates already with few characteristics such as the firm logo or certain colors a recognizing value. Use these features to adapt LiveTiles Reach to your Corporate Identity in a few steps. The logo, colors (base and highlight color), the name of the app and the login link can be managed in the menu item Customizations under Settings.
6. Users:
How should employees be invited to LiveTiles Reach? If you connect LiveTiles Reach to the Azure AD of your company, all users of your company can automatically access LiveTiles Reach. In the menu item Users under Settings, LiveTiles Reach can be connected to Azure AD or people can be invited manually via email.
To use Azure AD for user authentication only, no special permissions are required. You can simply log in with any user from AD with whom you want to connect. As soon as you also want to use Azure AD groups in LiveTiles Reach or perform a proper user search, you need administrator permission. However, this can also be done in a later step.
7. Keywords:
How will users search for content in the future? Keywords help to assign specific terms to content such as news so that it can be found more quickly. Thus, keywords can correspond to categories, topics, departments or locations, for example. Set up keyword groups and keywords in the settings to assign them when entering articles and refine the search later.
8. Create first News:
Write and publish a first news article with the editor via Manage News. Please consider in which channel the news should be available, use an attractive banner image and suitable keywords:
User profile settings
Every user in LiveTiles Reach has the ability to set their own profile settings. These include the preferred UI language, preferred content language, and preferred date and time format. Each user can also define their own notification settings.
Preferred UI language:
The user interface like menus, settings and descriptions are displayed in the selected language.
Preferred content language:
Content like news, posts, pages and events are displayed in the selected language if (news, pages and events) are available in the corresponding languages, otherwise the content can be automatically translated by clicking on the globe icon.
Preferred date and time format:
All dates and times in LiveTiles Reach are displayed according to this setting.
Notification settings:
This includes push and email notifications for news, events, posts, mentions and comments. More information about the notifications can be found here.
Personal Information:
Non-Azure AD users have the option to edit their own profile information via the "Personal Information" menu item. A profile picture can also be uploaded.
A user with the role Owner can also edit the users profile information via Settings > Users.
It's possible to search for default user properties for non-Azure AD users and for all available properties of Azure AD users in the People module.
Additional custom fields can also be created (contact us if you want to use this option). You can create single-line, multi-line, hidden or read-only fields.
The standard as well as custom fields can be used for Target Groups.
Watch a video on this topic:
Delete Demo Content
LiveTiles Reach comes with some demo content to help you get started. The examples are good for testing, but should be removed as soon as you want to use LiveTiles Reach productively. This is very simple:
- In the LiveTiles Reach settings, select Delete Demo Content
- Use the Delete Dample Content button to delete the content
Now LiveTiles Reach is ready for productive use and you can create your first content!
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